This Privacy Policy describes how RentGo Salzburg (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or use our website rentgosalzburg.com (the “Website”) and our car rental services under the concept “Car Hire Salzburg Low Deposit”.
1. Who We Are
RentGo Salzburg is a local car rental intermediary operating in the Salzburg region of Austria. We focus on flexible car hire solutions with low deposits and convenient payment options. We cooperate with selected local rental providers and are committed to protecting your personal data and ensuring transparency in how it is processed.
2. Data We Collect
- Contact details such as your name, email address and phone number when you submit a booking request or contact us.
- Booking details including rental dates, vehicle category, pickup and return location, flight information and accommodation details if delivery is requested.
- Identification data such as driving licence and passport or ID details, collected by the local rental partner at pickup in accordance with legal and insurance requirements. We generally do not store copies of these documents unless required.
- Technical data including IP address, browser type, device information, operating system and basic usage data collected via cookies.
- Communication data from emails, forms or messages related to your booking or support request.
3. How We Use Your Data
- To process and manage your car rental booking.
- To communicate with you regarding your reservation, delivery or support.
- To share necessary booking details with local rental partners in order to provide the service.
- To comply with applicable legal, tax and insurance requirements.
- To improve our Website and services using basic analytics.
- To ensure security and prevent misuse of the Website.
4. Data Sharing
We do not sell your personal data. Data may be shared only when necessary with:
- Local car rental partners providing the vehicle and service.
- Insurance providers where required for coverage or claims.
- Authorities or regulators if required by law.
- IT and hosting providers responsible for Website operation and security.
- Professional advisors where necessary for legal or accounting purposes.
5. Cookies and Analytics
We use cookies and similar technologies to ensure basic functionality, improve performance and analyze Website usage in an anonymized or pseudonymized form. You may disable cookies in your browser settings, although some parts of the Website may not function properly.
6. Data Storage and Security
Your data is stored securely and retained only for as long as necessary to provide services, comply with legal obligations and resolve disputes. We apply appropriate technical and organizational measures such as secure servers and access control. However, no system can be fully guaranteed against risk.
7. Your Rights
Depending on applicable law, including EU data protection regulations, you may have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your data where permitted.
- Request restriction of processing.
- Object to certain types of processing.
- Request data portability where applicable.
To exercise your rights, please contact us. We may request identity verification before processing your request.
8. Third Party Links
Our Website may include links to external websites or services. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before providing personal data.