Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of our website rentgosalzburg.com (the “Website”) and the car rental services provided through our concept “Car Hire Salzburg Low Deposit” in cooperation with local partners. By booking or using our services, you agree to these Terms.

1. General Information

  • 1.1. RentGo Salzburg operates as an intermediary between customers and local car rental providers in the Salzburg region.
  • 1.2. All bookings are subject to vehicle availability and confirmation by the local supplier.
  • 1.3. By making a booking, you confirm that you meet the driver requirements specified in these Terms and in the rental agreement.

2. Booking and Payment

  • 2.1. Reservations may be made via the Website or through communication channels indicated during booking.
  • 2.2. Many offers operate on a low deposit model with flexible payment options. Payment methods depend on the selected vehicle and local supplier.
  • 2.3. Prices generally include applicable taxes, basic insurance required by law, and standard mileage unless otherwise stated.
  • 2.4. Optional extras such as additional drivers or equipment may be available for an additional fee.
  • 2.5. A deposit or excess may still apply depending on the offer. All applicable conditions are shown before booking confirmation.

3. Driver Requirements

  • 3.1. Drivers must meet the minimum age requirement specified in the booking.
  • 3.2. A valid driving licence must be presented at pickup. An International Driving Permit may be required in some cases.
  • 3.3. Drivers must have held a valid licence for the required period defined by the supplier.
  • 3.4. Additional drivers must be declared and may be subject to an extra charge.

4. Insurance and Liability

  • 4.1. Rentals include basic third party liability insurance in accordance with applicable law.
  • 4.2. Additional coverage options may be available to reduce financial responsibility.
  • 4.3. Insurance does not cover improper use, driving under the influence, or use by unauthorized drivers.
  • 4.4. Certain types of damage may not be included in standard coverage.
  • 4.5. In case of damage or accident, you must inform the rental provider and follow the procedures specified in the rental agreement.

5. Vehicle Use

  • 5.1. Vehicles must be used in accordance with local traffic laws and rental conditions.
  • 5.2. Only authorized drivers listed in the agreement may operate the vehicle.
  • 5.3. Use on unsuitable roads or off road is not permitted unless explicitly approved.
  • 5.4. The renter is responsible for fines, penalties and additional charges incurred during the rental period.

6. Fuel and Mileage

  • 6.1. The fuel policy is defined in the rental agreement and must be respected.
  • 6.2. Mileage limits, if applicable, are specified in the booking details.

7. Pickup and Return

  • 7.1. Pickup and return locations are agreed during booking and confirmed by the supplier.
  • 7.2. Vehicles must be returned on time and in acceptable condition.
  • 7.3. Late returns or excessive cleaning requirements may result in additional charges.

8. Cancellations and Modifications

  • 8.1. Cancellation terms depend on the selected offer and supplier.
  • 8.2. Late cancellations or no shows may result in charges.
  • 8.3. Booking changes are subject to availability and may affect pricing.

9. Responsibility and Limitations

  • 9.1. RentGo Salzburg acts as an intermediary. The rental contract is concluded with the local supplier.
  • 9.2. We are not responsible for indirect losses or disruptions beyond our control.
  • 9.3. Assistance services are provided by the local rental partner according to their conditions.

10. Website Use

  • 10.1. Information on the Website is provided for general guidance. Final conditions are confirmed during booking.
  • 10.2. You agree not to misuse the Website or engage in unlawful activity.
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